Backup & Disaster Recovery

Backups that make disasters boring

Automated, monitored backups of your Microsoft 365 tenant and your systems, with retention up to 7 years and tested restores — so for Phoenix-area businesses, ransomware, a failed server, or a deleted mailbox becomes an inconvenience instead of a catastrophe.

Why it matters

Your data is the business. Protect it like it.

Every business runs on data now — invoices, client records, email history, the files your team touches every day. Hardware fails, people delete things, and ransomware is built to destroy every copy it can reach. The question isn't whether you'll lose data someday; it's whether losing it will matter.

With managed backup and disaster recovery, it doesn't. Backups run automatically, we watch them so silent failures get caught, restores are verified before you ever need one, and when something does go wrong, recovery is a process we've already rehearsed — not a scramble.

Automated — backups run on schedule, without relying on anyone remembering.
Monitored — failed backup jobs get caught and fixed, not discovered too late.
Tested — restores are verified, so your backups work when it counts.
Long retention — reach back up to 7 years for compliance and peace of mind.

What's inside

Complete coverage, from mailbox to server

Cloud and on-premises data protected under one managed service.

Microsoft 365 tenant backups

Your email, files, and applications in Microsoft 365 are backed up automatically — so a deleted mailbox, a synced-away folder, or a compromised account doesn’t mean the data is gone.

System backups

Workstations and servers are backed up on a schedule, not when someone remembers. If a machine dies, gets stolen, or gets encrypted, its data is waiting somewhere the failure can’t reach.

Retention up to 7 years

Data retention policies of up to 7 years mean you can reach back for last month’s version of a file — or one from years ago — supporting compliance and long-term record-keeping requirements.

Monitored and tested

A backup you’ve never restored from is a hope, not a plan. We monitor backup jobs continuously and verify that restores actually work, so the first test of your backups isn’t the day you need them.

Ransomware resilience

When ransomware encrypts everything it can touch, backups are the last line of defense — the difference between restoring your data and negotiating for it. Read more in our guide to ransomware and the risks of failed backups.

Business continuity

Disaster recovery isn’t just about files — it’s about getting your team working again. We plan the restore order with your business in mind, so the systems you depend on most come back first.

Sister company

And if a drive physically dies? We own the lab.

When a hard drive fails and the data on it was never backed up, no software can help — it takes a cleanroom. Our sister company, Desert Data Recovery (an ioLogik company), is exactly that: a certified cleanroom lab that recovers data from failed hard drives, SSDs, RAID arrays, NAS systems, and flash media.

Here's the part we're proudest of: our managed backup clients rarely need it. Desert Data Recovery exists for disasters — with automated, monitored, tested backups from ioLogik, you shouldn't ever need a recovery lab. But it's a good feeling knowing it's in the family, just in case.

Certified cleanroom lab — physical recoveries done in a controlled environment.
One team, hand-in-hand — recovery and restoration coordinated with your IT.
The real goal — backups so reliable the lab never sees your drives.

FAQ

Backup & recovery, answered

We already copy files to an external drive. Isn’t that enough?

A single manual copy fails in all the common scenarios: it’s plugged into the machine that got encrypted, it’s in the building that flooded, or the last copy was made months ago. A sound strategy uses automated, monitored backups with a copy kept away from the systems it protects — our guide to backup strategies walks through what good looks like.

Does Microsoft already back up my Microsoft 365 data?

Microsoft keeps the service running, but protecting your data from deletion, account compromise, and ransomware is your responsibility. Tenant backups give you your own independent copy of email, files, and application data — with retention policies of up to 7 years — that you control.

How fast can we get back up after ransomware or a failure?

It depends on how much data is involved and which systems are affected, which is exactly why recovery is planned in advance rather than improvised during a crisis. Because backups are monitored and restores are tested, recovery starts immediately from a known-good copy — we prioritize the systems your business needs first and work with you until everything is back.

What if a drive physically fails and it was never backed up?

That’s a job for a cleanroom lab — our sister company Desert Data Recovery (an ioLogik company) recovers data from failed hard drives, SSDs, RAID arrays, and flash media. It’s a great safety net to have in the family, but the honest goal of managed backups is that you never need it.